/update user updatetoversion=5.20288 officec2rclient.exe.Go to the Common Files/Microsoft Shared folder under program files.Press Enter after each command you type, copy, or paste into the Command Prompt window.Launch a Command Prompt as an Administrator. You will need to take the following actions in order to resolve this problem by rolling back your Office installation to a previous build: Microsoft also offers a workaround that requires users to go back to a version that isn't affected by this known problem for customers who can't wait for the update to start rolling out. Microsoft Proposes a Solution for Users Who Can't Wait for the Remedy On Tuesday, August 9, 2022, users who use Outlook versions that are part of the Current Channel will get the patch as part of the monthly patch Tuesday update that Microsoft is distributing. The team working on Microsoft Word has already devised a remedy, and when it has been tested and validated, it will shortly be made available to consumers of the Beta channel. The situation is made much more difficult because emails with identical table contents will likewise cause the Microsoft Word program to stop responding.Įven though the known problem only affects Microsoft 365, which uses the Current Channel Version 2206 Build 15330.20196 or a higher version, it can potentially cause freezes in both the current Beta and Current Channel Preview releases. Outlook Crashes When Opening and Reading EmailsĪccording to Microsoft, the Outlook email client will crash when opening and reading emails that include tables, such as the emails that Uber sends as receipts.Īccording to an internal support document provided by the firm, "Outlook stops responding when opening, replying to or forwarding some emails that involve complicated tables." This also stops Microsoft Word from working. When you open and read emails with tables, like Uber's receipt emails, Outlook crashes.
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